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In completing this booking, you agree that you and all participants:

  • Are all aged 18 or over. No children or babies (whether carried in arms/a sling or pushchair) are allowed to participate in our experiences for health and safety reasons.
  • Agree to wear sensible shoes. You must wear fully-enclosed flat-soled footwear (no stilettoes, flip flops or sandals). Further guidance on our sensible shoe policy can be found on your experience confirmation.
  • Currently, customers are required to bring their own mask or face covering. It is to be worn on arrival at the Tours Centre and during the tour. It is not required during the tasting. Please follow the guide's instructions.
  • Adnams Tours now have a minimum attendance policy. We will look to run tours with at least five places filled and may have to cancel tours that do not reach this number. Under these circumstances we will endeavour to move you to an alternative, viable tour if possible. If we take this decision, we will contact you by telephone or email if we do not reach you. We will aim to give you as much notice as possible.
  • Adnams Tours & Experiences shall have the right at any time (giving as much notice as possible to the guest) to change the format of this experience or to cancel this booking in the event of Adnams properties or any part therefore being closed due to circumstances beyond our control. This includes but is not limited to the reactive implementation of precautions to protect staff and customers against coronavirus. We will always endeavour to keep the experience as true to type as possible, but this may not always be possible in the current circumstances.

Please be aware that Adnams tours and experiences in Southwold can be a challenge for visitors with restricted mobility and visitors may find the length and pace of a Brewery or Distillery Tour challenging. You are visiting a working brewery and as such, there is little or no seating along the route and there are also lots of stairs on both tours.

Tours of the Distillery and Southwold based 'Make Your Own Gin' sessions are unfortunately inaccessible to guests in a wheelchair. Brewery Tours are accessible at ground level, although you will not be able to take in the entire route as it will visit the second floor in the brewhouse and fermentation. Guests with restricted mobility who wish to do a 'Make Your Own Gin' experience may do so at our Norwich Westlegate or Bury St. Edmunds stores. Please call us for advice or if you have any questions on this subject.

Please call us on 01502 727 225 for advice prior to booking if you have any questions on this subject.